Collaborative Care (CoCM) programs require routine monitoring to prevent drift from the evidence-based model and to ensure long-term sustainability. This toolkit outlines three components to support sustainability: 1) establishing and maintaining program oversight; 2)...
Audience:
Office Management
CoCM Monitoring and Evaluation Guide
Regular review of program measures will help the Collaborative Care (CoCM) treatment team maintain fidelity to the evidence-based model, which promotes good patient outcomes. This guide reviews the measures within each report and outlines corresponding questions to...
COCM Clinical Workflow Development Guide
Implementing Collaborative Care (CoCM) requires each clinic to define and integrate a new clinical workflow specific to CoCM services. This guide asks specific questions about each process within the CoCM workflow to help the clinic develop protocols for each process.
BHCM Job Description Comprehensive
This template provides a sample job description for practices hiring a new Behavioral Health Care Manager (BHCM) for CoCM, including job duties and required credentials.
Unable to Reach Active Patient Letter
This letter template can be used to contact an active patient who has been difficult to reach.
Letter with Mailed Outcome Measures
This is a template letter that healthcare providers can use to communicate with patients in Collaborative Care.
Inactivating an Enrolled Patient
This document provides a template for contacting enrolled patients who have been inactive in their collaborative care management program.
CoCM Caseload Size Guidelines
This resource assists practices in determining the appropriate number of patients on a Behavioral Health Care Manager (BHCM) caseload for a collaborative care program, depending on the population characteristics of patients that are enrolled.
Relapse Prevention Plan Patient Letter
This document contains a template for communicating with patients about their anxiety/depression relapse prevention plan.