This document shares guidelines for Behavioral Health Care Manager (BHCM) EHR documentation, including documenting consent, intake to the program, as well as various patient contact templates.
Resource Topic:
Sustainability
Unable to Reach Active Patient Letter
This letter template can be used to contact an active patient who has been difficult to reach.
Letter with Mailed Outcome Measures
This is a template letter that healthcare providers can use to communicate with patients in Collaborative Care.
Inactivating an Enrolled Patient
This document provides a template for contacting enrolled patients who have been inactive in their collaborative care management program.
CoCM Caseload Size Guidelines
This resource assists practices in determining the appropriate number of patients on a Behavioral Health Care Manager (BHCM) caseload for a collaborative care program, depending on the population characteristics of patients that are enrolled.
Relapse Prevention Plan Patient Letter
This document contains a template for communicating with patients about their anxiety/depression relapse prevention plan.