This is a letter template that can be used to reach out to a patient who has been referred for care and has been difficult to reach.
Resource Topic:
Implementation
Systematic Case Review Guidelines
This document is intended to guide systematic case review training and includes best practices for maximizing the efficiency of each systematic case review session.
Program Review Meeting Guide
Regular program review meetings provide the opportunity to review the performance and operations of the CoCM program, including patient outcomes, fidelity, billing, and program operations. This guide outlines the principles of an effective program review meeting.
PC EHR Documentation Workflow
This guide outlines the documentation process for the psychiatric consultant (PC) within the Collaborative Care (CoCM) EHR workflow. This includes EHR templates and specific documentation requirements.
CoCM Clinical Workflow Overview
This document is a concise, one-page reference that outlines the clinical workflow for CoCM. It's a useful resource for all members of the treatment team.
CoCM Monitoring and Evaluation Guide
Regular review of program measures will help the Collaborative Care (CoCM) treatment team maintain fidelity to the evidence-based model, which promotes good patient outcomes. This guide reviews the measures within each report and outlines corresponding questions to...
COCM Clinical Workflow Development Guide
Implementing Collaborative Care (CoCM) requires each clinic to define and integrate a new clinical workflow specific to CoCM services. This guide asks specific questions about each process within the CoCM workflow to help the clinic develop protocols for each process.
BHCM Job Description Comprehensive
This template provides a sample job description for practices hiring a new Behavioral Health Care Manager (BHCM) for CoCM, including job duties and required credentials.
BHCM EHR Documentation
This document shares guidelines for Behavioral Health Care Manager (BHCM) EHR documentation, including documenting consent, intake to the program, as well as various patient contact templates.
Unable to Reach Active Patient Letter
This letter template can be used to contact an active patient who has been difficult to reach.