Implementing Collaborative Care (CoCM) requires each clinic to define and integrate a new clinical workflow specific to CoCM services. This guide asks specific questions about each process within the CoCM workflow to help the clinic develop protocols for each process.
Audience:
Practice Staff
BHCM Job Description Comprehensive
This template provides a sample job description for practices hiring a new Behavioral Health Care Manager (BHCM) for CoCM, including job duties and required credentials.
Unable to Reach Active Patient Letter
This letter template can be used to contact an active patient who has been difficult to reach.
Self-Management Plan Letter
This document provides a template for contacting a patient regarding their self-management plan.
Letter with Mailed Outcome Measures
This is a template letter that healthcare providers can use to communicate with patients in Collaborative Care.
Inactivating an Enrolled Patient
This document provides a template for contacting enrolled patients who have been inactive in their collaborative care management program.
CoCM Caseload Size Guidelines
This resource assists practices in determining the appropriate number of patients on a Behavioral Health Care Manager (BHCM) caseload for a collaborative care program, depending on the population characteristics of patients that are enrolled.
Positive Activities Menu
This worksheet can be used by patients and providers to brainstorm positive activities to implement across different domains of a person's life.
Change Plans Worksheet
This tool can be used by patients on their own or in conjunction with a Behavioral Health Care Manager (BHCM) as part of a CoCM program. The worksheet helps patients set meaningful goals for behavioral change to enhance their wellbeing, utilizing personal reflection...
My Goals
Goals can exist in various areas of our lives. Sometimes in setting goals it’s helpful to think about the different areas of our lives and what we’d like to accomplish in those areas if we had all the time, motivation, energy and resources in the world. This...